21c is an ICT innovation firm with a winning track record in identifying, deploying and communicating emerging ICT trends.  The team advises institutions and governments around the world – including the United Nations and the European Commission – on the way in which technology can be communicated and used to improve public services, enhance citizen engagement and deliver more efficient and effective government.  The United Nation’s Development Programme recommends our services to international actors from the Kingdom of Bahrain through to the Kingdom of Lesotho, and we are regularly asked to address some of the world’s leading ICT conferences on the future of public service innovation. 

21c specialises in providing every functional aspect of stakeholder engagement consultancy.  We regularly work on a collaborative model with subject matter experts from throughout the ICT innovation world to create and deploy online engagement strategies, draft White Papers and Policy Briefings, organise workshops, conferences and exhibits and promote  ICT projects, initiatives and publications.  No other firm combines 21c’s unique blend of deep domain expertise, academic writing credentials, analytic skills and specialist PR/Marketing expertise. 

We have an extensive track record in designing and delivering pan-European communication campaigns that use state-of-the-art ICT tools to leverage input from stakeholders across Europe (business, public sector and academia).  We recently worked with the Flemish eGovernment Authority to draft ‘The Citadel Statement’ – a pan-European agenda for local eGovernment that represented the views of over 120 participants from 18 countries across Europe, including 64 organisations representing over 200 cities on five continents.